In today's dynamic business environment, organizations often find themselves facing ever greater challenges in delivering CRM that achieves their envisioned ROI within the budget and time allocated. Our CRM consulting services can help you reduce the time of implementation while ensuring business benefits are consistently realized. We are uniquely qualified to assist you with the necessary tools, frameworks, and resources to successfully shepherd your CRM project to a successful conclusion.

Customer Relationship Management (CRM) is more than software. It's a growth strategy for your company.

 We can help you SEE…

• Discover new marketing opportunities
• Measure, monitor, and forecast your sales performance
• Centralize your data into a 360° customer view

We can help you SELL…

• Unleash the power of a consistent sales process
• Find untapped potential in your book of business
• Plan and track daily and weekly sales activities

We can help you GROW…

• Improve up-selling and cross-selling performance
• Increase customer retention and satisfaction
• Streamline data processing with automation and integration

 We believe that CRM should be simple, because simple is more easily taught, caught,  and repeat, and has a better shot at success. Anything can be broken down into a series of steps, and CRM is no exception. Our teams are specialists in paying attention to details while they help you achieve your business goals. Our fixed fee engagements and crystal clear project plans offer you peace of mind, and the strength of a detailed, objective analysis of what's working and what's not working with your present CRM efforts.

 The Ramp Group offers more than a decade of experience with over a hundred implementations of CRM across many industries. Our Microsoft certified consultants can help your team successfully plan and execute a CRM strategy to meet your needs and budget. Call us today to find out how we can help your organization grow with CRM.

Choose the CRM project size that meets your goals:
 CRM Launch
The fastest CRM project with high-confidence for user adoption, our CRM Launch offering is designed to help you realize business value right away with Microsoft Dynamics CRM Live. Our dedicated onsite consultant will help your team configure, train, and support your Microsoft CRM Live rollout over a six week, fixed-fee project. We’ll work with your leaders thru rapid iterations of design workshops, import your data, manage your cutover/go-live event, and train and support your end-users.

CRM Focus
Would you prefer hosting your CRM in the cloud? The CRM Focus project offers a robust, hosted CRM solution tailored to your business. Our consultants follow our standard agile software configuration approach, allowing your business leaders several iterations to articulate their needs, including custom reports and dashboards.

CRM Growth
Support the entire customer lifecycle, and introduce CRM to multiple departments with our CRM Growth offering. Our technical architect and developers will partner with your internal I.T. resources to build deep custom integrations with your existing systems, while our CRM consultants customize Microsoft CRM to satisfy your business leaders.

CRM Flex
Our CRM Flex project is a uniquely tailored approach to CRM for your organization and business needs. Whether fixed-fee or time and materials, cloud-hosted or on-premise, we will work with your business leaders to craft a project plan that will deliver success as quickly as possible. Designed for organizations with unique needs and complex environments, this flexible engagement allows you to emphasize particular areas as we implement CRM, whether deep technical integration work, or high-risk business critical systems.

CRM Effective
CRM is not just software – it is a growth strategy for your organization. Our consultants are frequently asked to serve as executive coaches and strategists for our clients over a period of several weeks or months. Whether you need to develop a product-agnostic CRM roadmap, evaluate enterprise CRM software packages and options, provide CRM best practices, or help shape your sales and marketing strategies for coming quarters, our world class CRM subject matter experts can help. 

Additional "a la carte" Offerings

• SharePoint Effectiveness: Taxonomy and Enterprise Search
• Migrate Microsoft CRM Live / Partner hosted (cloud) to on premise
• Data migration and system integration
• Business Intelligence Platform with predictive analytics (support what-if scenario's)
• Customer Web Portal Integration and Deployment
• DocuSign integration for electronic signatures (eSignatures)
• ExactTarget and eROI integrations for email marketing
• c360 product integration